In some cases, poor communication can rise beyond frustration. It can become legal malpractice.
At Jeffress Law, PC, clients never feel like a number. Led by attorney Christopher W. Jeffress, the firm serves clients in Boulder, Fort Collins, Longmont, and Loveland, combining decades of experience with a client-first approach.
If you need help deciding whether you have a legal malpractice case, the information below can point you in the right direction.
When Does Poor Communication Cross the Line?
Not every delay in returning a call or vague explanation is malpractice. Communication failures can have serious consequences, though, such as missed deadlines, lost claims, and irreversible damage to a case. Common communication missteps that may constitute malpractice include:
- Failing to update the client on case progress.
- Missing deadlines due to poor coordination.
- Not obtaining consent before legal decisions.
- Neglecting to relay settlement offers.
- Ignoring repeated requests for information.
Attorneys are required to keep clients reasonably informed. When a breakdown in communication causes actual harm — such as a lost case or financial setback — it may be considered malpractice under Colorado law.
Is It Legal Malpractice or Just Poor Service?
To qualify as legal malpractice, three things must be proven:
- The attorney owed you a duty of care.
- That duty was breached through negligence or inaction.
- You suffered damages as a direct result.
If your previous attorney’s silence or lack of transparency led to a missed opportunity or legal harm, you might have legitimate reasons to pursue a malpractice claim.
Take Action If You Suspect Legal Malpractice
You deserve representation that communicates clearly and protects your rights at every turn. If you believe your case was compromised due to poor legal communication, Jeffress Law, PC can help. Our team conducts thorough investigations and fights for the justice clients deserve.
Speak with a Legal Malpractice Attorney in Boulder
Don’t let silence cost you justice. Call Jeffress Law, PC today at 303-993-8685 or text 303-225-9101 to schedule your consultation. Our Boulder-area team is ready to listen and advocate on your behalf.
